Ticketure5.8 - App Store

Ticketure Admissions is for lobby staff who are using Ticketure's ticketing system to admit, manage and sell tickets to customers at their venue.

Whether you are selling, redeeming, or providing great customer service - our system enables your staff with a modern approach to ticketing by taking you to where your customers are.

. Sell and redeem tickets at your box office or take your tickets mobile through our easy to use admissions app
. Look up orders on the fly and change orders as needed from one easy to use interface
. Handle credit or cash sales on the go
. Got a long line? Walk down the line and issue or scan tickets to create efficiency and customer satisfaction.

Version History • Redesigned the Sellers screen to match the new designs in Admit, Search and Sell.
• Added re-entry membership scanning support by re-redeeming existing tickets, rather than always creating new orders and being limited by a checkout rule.
• Allow membership renewal with only the sales role.
• Fixed a layout issue with failed scans when rotating the iPad into portrait mode.
• Added an option to allow the organization name on printed order summaries.
• Fixed an issue where order totals were not printing on order summaries. 5.8 Aug 26 Fixed PIN unlocking with another account requiring automatic salespoint selection
Added more configuration options to Epson printed tickets
Added interactive print preview to Epson tickets
Improved the UX when adding multiple tickets to the cart with different surveys
Added configuration for which external payment methods can kick the cash drawer
Implemented a custom navigation bar
Enabled Liquid Glass
Replaced the HTML text styling renderer with a new implementation
Added a generalized supervisor escalation flow, and applied it to the refund flow. No UI changes are expected. It's for the upcoming cash in/out feature. 5.7 Aug 4 Fixed incorrect timezone handling in admission and refund flows. 5.6.1 Jun 5 - Added PIN login and quick user switching
- Added the ability to automatically lock the POS after a configurable inactivity timer
- Added improvements to Smartwaiver logic
- Added the ability to reprint the cashbox close out summary
- Added pull-to-refresh on the multi-admission screen
- Added printing to the scan flow for voucher swaps
- Fixed an app freeze when selecting seated tickets
- Fixed a refund issue when processing split payments
- Updated Stripe Terminal SDK to version 5
- Adopted Swift 6 to eliminate data-race concurrency issues 5.6 May 29 - Redesigned the login screen, now supporting dark mode.
- Added support for PIN login.
- Added SMS statuses in order history.
- Added the ability to configure automatic actions on cart checkout: send email, print tickets, redeem tickets.
- Fixed an occasional crash when adding free tickets to the cart.
- Fixed long-running scanning events disappearing from the scan list.
- Disallowing the stepper control to type inputs over maximum via the keyboard. 5.5 Apr 13 - Adding selling bundles
- Sorting events by Event Category on the events list in Sell
- Adding a 'Scan remaining tickets' button when scanning a single ticket code that is part of an order with multiple tickets
- Fixing a bug where splitting payment when purchasing a membership would not show the split value
- Fixing an issue where users lost the ability to update customer email addresses
- Fixing a regression with discount survey questions introduced in v5.3
- Fixing a bug where the cart was showing incorrect totals
- Fixing a bug where the app would be unresponsive for a second after checking out with cash 5.4 Mar 19 - Added ability to sign in with Google SSO, if configured.
- Fixed an issue where scanning a code to answer a survey question would wait for the staff member to confirm the value. Now the value will automatically confirm.
- Fixed an issue where the POS was displaying inactive membership details in the customer overview.
- Fixed an issue where seats were not being printed for reserved seating events on Boca or Epson printers.
- Fixed an issue where admit names were not updating correctly when adding new tickets to a membership.
- Added different icons for customers and organisations.
- You can now edit admit names and emails for tickets via Search.
- Changed the auto-renew prompt to be yes/no checkboxes instead of the ambiguous "No" checkbox. 5.3 Jan 21 Added update notices to the home screen. 5.2.2 Jan 8 - Fixed a critical issue where the app could not take payments. 5.2.1 10/04/2025 - Added update prompts which will show when an update has been available for more than a week.
- Fixed an issue where scanning a code to answer a survey question would correctly input the scan value, but wait for the staff member to confirm the value. Now the value will automatically confirm.
- Fixed an issue where the POS was displaying inactive membership details in the customer overview.
- Fixed an issue where seats were not being printed for reserved seating events on Boca or Epson printers.
- Internal refactor of the app models; we don't expect any visible changes from this. 5.2 10/01/2025 Fixed an issue where the app would not allow selling a second session on the same day for a seated event . 5.1.4 09/11/2025 Fixed an issue in the attendee list where large numbers of tickets would cause a 414 error.

Additionally, improved the performance of the attendee list with large numbers of tickets. 5.1.3 08/13/2025 • We've made some UI adjustments to the recent memberships enhancements.
• Fixed an issue where the app would become unresponsive after selecting "search" from the navigation drawer.
• Fixed an error when refunding partial payments when editing a cart.
• Fixed a sporadic issue where the "Start New Order" button on the purchase complete screen would be unresponsive, making the app unusable. 5.1.2 08/05/2025 Fixed an issue where redeeming tickets would incorrectly state they are outside their admission window. 5.1.1 07/25/2025 Improvements to showing memberships on Customer Profiles, Attendee List and when assigning a customer to the cart to reflect multiple memberships. This is part of a new feature we have rolled out.

Bug fixes:
- Previously you could not select multiple boolean survey questions in the new Sell flow
- Repeating events with multiple session times were only displaying the next available time for that date
- Previously you could not reschedule a ticket even where there was oversell capacity available
- Scanning membership cards was picking incorrect sessions to redeem to
- Zip code was not displaying correctly when it was a required field
- Stripe readers were showing the discounted price instead of ticket face value
- Previously you were unable to split a payment on iPhone in the new Sell flow due to the keyboard obscuring the Confirm button 5.1.0 07/23/2025 Improved iOS 15 compatibility
Fixed screen clearing issues during membership sales on iPhone
Resolved navigation exit problem on iPad when accessing Search or Admit previously
Enhanced customer creation workflow from Cart 5.0.2 07/04/2025 Fixed an issue where some devices would become unresponsive after logging in. 5.0.1 06/28/2025 The Sell section with the new design is now available.
Easily swap vouchers when scanning tickets for multiple events.
Updated tax and fee display on card readers for better clarity.
Added support for UK address subdivisions. 5.0 06/26/2025 We are applying the same redesign touches to the Sell section! It is available in early access by long-pressing Sell on the home screen.

Fixed an issue in Admit where the number of redeemed tickets was not updating in the header bar.

We have added the 'last admitted' text to the redemption success screen.

Basic HTML is now supported in survey questions, and will be rendered appropriately.

Fixed a crash on iOS 18.4 when selecting the customers tab in the search results. 4.12 05/02/2025 We have redesigned the cashbox screens. The functionality is the same, but now matches the new designs.

We have removed legacy search and it is no longer available.

We have added support for scanning multiple events, or all events, when issuing free membership tickets by scanning a membership card. Previously we only supported scanning for a single event.

We have updated the RFID swap screen to match the new designs.

Fixed an issue with voucher swaps with multiple tickets not consistently redeeming all tickets.

Added support for a new permissions role 'admissions-member', to allow admitting member card scans.

Fixed an issue where a staff member with only the sales role could incorrectly attempt to edit a customer, causing errors while attempting to save.

Fixed an issue where the close button on the purchase complete screen would not work when paying via cash when there was initially no cashbox session active.

Fixed an error when checking out a cart with credit card when a giver is assigned. 4.11 03/24/2025 We have redesigned the cashbox screens. The functionality is the same, but now matches the new designs.

We have removed legacy search and it is no longer available.

We have added support for scanning multiple events, or all events, when issuing free membership tickets by scanning a membership card. Previously we only supported scanning for a single event.

We have updated the RFID swap screen to match the new designs.

Fixed an issue with voucher swaps with multiple tickets not consistently redeeming all tickets.

Added support for a new permissions role 'admissions-member', to allow admitting member card scans.

Fixed an issue where a staff member with only the sales role could incorrectly attempt to edit a customer, causing errors while attempting to save.

Fixed an issue where the close button on the purchase complete screen would not work when paying via cash when there was initially no cashbox session active.

Fixed an error when checking out a cart with credit card when a giver is assigned. 4.10 02/05/2025 Fixed a RFID tag scanning issue by restoring leading zeros and character limit. 4.9.2 01/03/2025 Fixed an issue where the application would display an error when admitting large orders of over 500 tickets. 4.9.1 12/18/2024 • We have made further improvements to our redesigned admit screens!

• We have re-added the 'Scan for all events' button to quickly get into scanning.

• Fixed an issue where external hardware scanners were not detected. Also now when connected, the camera will not automatically start.

• We have made many small visual tweaks to the redesigned screens, with more to come in the next version.

• Fixed an issue when logging in to Entra would navigate you outside Ticketure to the Microsoft Authenticator app, which would then save your login details.

• RFID tag scanning now supports reading more than 10 digits. It will now end a tag scan by encountering a newline character, or by timing out.

• Added support to use our address autocomplete provider in the US East server locations. 4.9 12/10/2024 We have redesigned the admit screens to match the new overall design that was begun with the search screens. 4.8 10/22/2024